The time has finally come: From now on we are offering collective invoices to reduce the number of invoices and give everyone involved a better overview.
In recent months, intensive work has been done behind the scenes at netcup on converting the billing system to enable collective invoices. We are all the more pleased that we can announce: We are now setting upCollective invoicesand thus ensure more transparency and user comfort.
What does this mean specifically for our customers?
Until now, billing was carried out on a daily basis. If a customer owns several netcup products, this billing method often resulted in a large number of invoices per month. Starting today, our customers will only receive one invoice per month on a date specified by us. Theproducts themselvesstill keep itthe same billing intervalsandNotice periods.
Instead of billing the invoices immediately every day as before, they are billed in oneInvoice queuecollected and billed at least once a month - ideally on a fixed billing day. All customers will also be provided with oneofficial emailinformed about the topic. This oneEmail containsalso the one forEach customer has an individual new billing day, which can also be viewed in the CCP (CustomerControlPanel) at any time.
If you have any questions about converting the billing system to collective invoices, please do not hesitate to contact usSupportto contact.
We are convinced that this measure will bring unity to everyone involvedbetter overviewabout the billing of the products and we are pleased that this step has now been successfully implemented.
