Netcup Account Registration & Global Country VAT Exemption Matrix 2026 (No Address Proof Required)

Introduction: Netcup's Automated Geolocation VAT System

Netcup has integrated an automated country-level VAT calculation system. Upon selecting your location in the top settings modal or at checkout, prices dynamically update to reflect the applicable destination VAT rate:

• 0% Net Pricing: Customers selecting China, United States, or Other (for all other non-EU countries) enjoy automatic 0% VAT (saving 19% German VAT) with zero manual document verification.
• Prepayment Clearance: Accounts are validated automatically upon settling the initial invoice via PayPal or Credit Card.

1. Official Netcup Country & Regional VAT Rate Matrix

Full breakdown of all 29 supported countries and jurisdictions on Netcup:

2. Crucial Preparation & 4 Anti-Fraud Rules (Must Read)

Netcup enforces strict automated fraud detection algorithms (powered by MaxMind and internal security policies). Violating these rules will result in instant order cancellation. Adhere strictly to the following 4 rules:

3. Complete 5-Step Registration & Order Walkthrough

Step 1: Choose Your Server & Obtain Active Voucher Codes

New customers can apply a 5 Euro general discount voucher or model-specific coupons (e.g. RS 1000 G12 free initial term). Retrieve verified active codes from our Netcup Voucher Portal.

Step 2: Redeem Voucher in Shopping Cart (Cart)

1. Navigate to the Netcup checkout cart: https://www.netcup.com/en/checkout/cart
2. Enter your coupon code in the Voucher / Coupon Code field and click Redeem.
3. Verify the discounted net price in your cart and click Continue to the order.

Step 3: Complete Customer Registration Form (Critical Step)

In the New Customer registration form (Customer Registration), enter your details accurately according to these rules:

• Salutation / Title: Select Mr. or Ms.
• First Name / Last Name: Enter your genuine legal name matching your payment method (e.g. San / ZHANG or John / DOE).
• Country (VAT Determination):
  • Living in Mainland China: Select CHINA-CN (automatically applies 0% VAT);
  • Living in the United States: Select United States (automatically applies 0% VAT);
  • Living in Hong Kong, Taiwan, Canada, Australia, Japan, Singapore, etc.: Select Other (automatically applies 0% VAT);
  • Living in the United Kingdom: Select United Kingdom (applies standard 20% UK VAT);
  • Living in Switzerland / Liechtenstein: Select Switzerland (applies statutory 8.1% VAT).
• Street / House Number: Enter your address, e.g. Chaoyang District Jianguo Road No. 88 or Market Street No. 120 (Notice: only use letters, numbers, and spaces; must end with a house number; do NOT write commas).
• Postal Code / City: Enter your postal code and city name (e.g. 100022 / Beijing or 94105 / San Francisco).
• E-Mail Address: Enter your primary active email address (used to receive CCP billing access and initial server credentials).
• Telephone: Enter your telephone number with country code (e.g. +86 138xxxxxxxx or +1 415555xxxx).

Click Save address, then click Go to order to review your order details. Check the required terms and conditions agreement checkboxes, and click Order at charge to submit your order.

Step 4: Log into CCP & Settle Initial Invoice

Automated verification typically completes within 15–60 minutes during German business hours. You will receive 2 critical emails:

1. CCP Access Credentials Email: Contains your Customer Number (Customer ID, e.g. 123456), initial password, and login URL: https://www.customercontrolpanel.de/.
2. Order Confirmation & Invoice Email: Contains your official 0% VAT invoice in PDF format.

Log into the Customer Control Panel (CCP), navigate to the Invoices section, locate your unpaid invoice, and pay via:

• PayPal (Recommended for instantaneous automatic provisioning).
• Credit Card / UnionPay (Visa, MasterCard, UnionPay, American Express).

Step 5: Receive SCP Credentials & Server Delivery

Upon invoice clearance, virtualization provisioning is completed within a few minutes, and Netcup will send you the final 2 delivery emails:

• SCP Access Credentials Email: Contains login credentials for the Server Control Panel (SCP).
• Server Handover Email: Contains the server's public IPv4 address, routed /64 IPv6 subnet, and initial root password.

4. Frequently Asked Questions (FAQ)